- Payment Methods
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- Account & Audit's Terms and Conditions
- About taxation
- About individual tax return
- About Accounting & Auditing
- Tax obligation as an employer
- Regarding Share Transfer
- About Company Deregistration
- Email Account Management
- Email Forwarder
- Use Outlook (IMAP)
- Use Outlook (POP) Not recommended
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- Corporate Email FAQ
1. How can I use the “One-click Apply” function?
2. Do I have pay for using“One-click Apply” function ?No, using this function is FREE! Brilliant Business Centre does not charge for this arrangement.
3. Does HSBC charges Commercial Account Application fee?Yes, there is Application fee, and it would be charged by HSBC directly. Please kindly consult HSBC's representative while making your appointment.
4. Would there be a confirmation after the submission?Yes. There would be an application number showing on the me platform. If your me account is linked with email, you would receive a confirmation email too. Please note that the bank will email you for the next step of appointment booking regarding your application.
5. I have not received any reply after submitting the information for a few days, who should I contact?If you have not received any email nor call from the bank, please contact HSBC at +852 2748 8238 during office hours Monday to Friday.
6. I have more than one company in my me account, do I have to submit application one by one?Yes. Since different company is treated as different entity, you have to submit one by one.
7. Does “One-click Apply” function guarantee successful bank account opening?No. Bank have final right in decisions regarding the acceptance of bank account opening and the corresponding appointment.
8. I have already submitted my application via the “One-click Apply” function, but I want to cancel it, can I recall or halt my application?No. Since the system works in real-time, the application is sent simultaneously, there is no way to recall your application. The good news is, you can tell the bank to cancel your application when they contact you.
9. My company is incorporated by BBC, but there is no “One-click Apply” function in my account. Why?Here are possible causes of the situation:
A. The incorporation process of your company is not yet completed. Once it is completed, the function would show up.
B. If you are an “Authorized User” instead of the “Owner” of that company account, you cannot use the function.
10. What should I prepare and take when I go to the bank to process the application? Who can tell me?HSBC. Since the required documents, business proofs, requirements and arrangement may change in time. Please always follow the latest instructions from the bank.
11. By using the “One-Click Apply” function, where will my company and personal data be transferred to? Is it safe?Once getting your authorization, your company’s information and your contact information would be sent via “Open API for the Banking Sector” from bbc me Platfrom to HSBC directly.
The data will be encrypted during the transmission and would NOT be sent to any other third-party.
12. What is Open Application Programming Interface (API) for the Banking Sector?The formulation of the Open API Framework is one of the seven initiatives announced by the HKMA in 2017 to prepare Hong Kong to move into a new era of Smart Banking. Open API allows financial institutions to open up their internal IT systems and data for programmatic access by third-party service providers (TSPs) or their counterparts in an open and documented manner.
For details, please read: