bbc-me Self-Service Platform
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Use Personal data from “iAM Smart”
me Self-Service-Platform will require your authorization to retrieve your Personal data from “iAM Smart”, which will include:
- English name
- Chinese name
- Date of birth
- Gender
- HKIC no.
FAQ
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1. I am already a BBC customer, but I do not have a me accountUse the email or mobile number you commonly receive BBC notifications with to register an account on bbc · me.
After logging in, go to the "Link-up" list. If you are the service applicant (main contact person), you'll see the relevant accounts. Click "Link" to manage them. -
2. I already created a me account by another method. Do I need to register again to log in with “iAM Smart”?No. After logging in to your me account, click the account menu at the top right, select “Login & Password”, then click “Continue with iAM Smart” and follow the steps. Your account will then be linked for “iAM Smart” login.
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3. How can I confirm that Brilliant Business Centre has adopted “iAM Smart” login?Open the “iAM Smart” App, tap “Services” in the bottom menu, select “Commercial & Other Organizations”, then expand “Trade and Business”. You will see “Brilliant Business Centre Limited”. You can log in to your me account with “iAM Smart” directly from there.
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4. Can all documents be digitally signed with “iAM Smart”?No. Please note that to use the Digital Signing function, you must first register for or upgrade to an "iAM Smart+" account. In addition, many documents, such as audit reports, still require a wet-ink signature. The same applies to certain government forms, such as NNC3.
For "iAM Smart" registration or upgrade details, please visit the official "iAM Smart" website:
https://www.iamsmart.gov.hk/en/reg.html -
5. What is “iAM Smart”, and how can I download it?“iAM Smart” is a free mobile application launched by the Hong Kong Government. It provides a one-stop personalised digital services platform for Hong Kong Identity Card holders aged 11 or above, allowing users to authenticate their identity via their personal mobile phone and more conveniently log in to and use the online services of various government departments and commercial organisations.
For "iAM Smart" details and download, please visit the official "iAM Smart" website:
https://www.iamsmart.gov.hk/en/about.html -
6. Why do I need to register for a me account to apply for services?Registering a me account allows you to securely save multiple application drafts, manage various company operations, and access mail/phone records and compliance reminders anytime.
The registration process is simple and free, with full support for desktop, tablet, and mobile devices. -
7. What if I forget my password or can't log in to me?Click "Forgot Password" on the login page and reset using your registered email or mobile number. If the issue persists, contact customer service (via WhatsApp or email), and we'll assist in recovering your account.
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8. Is the me platform free? Are there any additional charges?The me platform is completely free, including registration, service applications, and record access. Fees only apply to the services themselves (e.g., company registration or virtual office). Updates like Smart CDD are also provided at no extra cost to all users.
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9. Does me support managing multiple companies? How do I authorize colleagues to use it?Yes, one account can manage multiple companies simultaneously. Use the "Authorization Feature" to set colleague permissions (e.g., viewing mail, payments, or picking up parcels), which can be adjusted anytime for security and flexibility.
